Fancy Wing Terms & Conditions – Complete Guide to Using the Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you and us governing your use of the fancy wing platform. By accessing our services through the fancy wing website, mobile app, or any other channel, you automatically agree to these Terms.

Fancy Wing is an internationally licensed online gaming and Sports Betting platform. We are committed to transparency and fairness, which is why all our rules are written in plain, straightforward language so every member can easily understand them.

These terms and conditions apply to all Fancy Wing products and services — including Sports Betting, Live Casino, virtual games, promotions, and voucher management.

To open an account on Fancy Wing, the following conditions must be met:

• You must be 18 years of age or older. Registration by minors is strictly prohibited.
• Each individual may register only one account. If multiple accounts are found under the same person's name, they will all be suspended and any bonuses may be forfeited.
• All information provided at the time of registration must be complete, truthful, and accurate. Providing false information will result in immediate account closure.
• Members are solely responsible for keeping their account password confidential. Do not share your password with anyone.
• Fancy Wing reserves the right to request your NID or passport at any time for identity verification purposes.

The following rules must always be followed when betting on Fancy Wing:

If a match is postponed or cancelled for any reason and not replayed within 24 hours, the full stake for the relevant bet will be refunded. If match odds are displayed incorrectly due to a technical error, Fancy Wing reserves the right to void those bets.

Any member found attempting to exploit odds discrepancies or systematically abuse the platform will have their account permanently closed.

All bonuses and promotions offered by Fancy Wing are subject to specific terms and conditions. By claiming a bonus, you agree to and accept the applicable terms.

• Welcome Bonus: Applicable to new members on their first deposit only. This offer can be claimed once per account.
• Wagering Requirement: To withdraw a bonus amount, a wagering requirement of typically 5–20x must be met. Each bonus comes with its own specific wagering conditions.
• Bonus validity: Each bonus must be used within its specified validity period. Once expired, the bonus will be automatically forfeited.
• Free Bet: Winnings from free bets cannot be withdrawn directly — wagering requirements must be met first.
• Bonus Abuse: If any individual attempts to claim bonuses across multiple accounts, all bonuses and associated winnings will be forfeited.

Fancy Wing supports all major payment methods available in Bangladesh. The following rules apply to all financial transactions:

Account verification (KYC) must be completed before making a withdrawal. You may be required to submit identification documents prior to your first withdrawal. This is part of international financial security regulations.

Withdrawals are generally processed back to the same payment method used for the deposit. For exceptions, please contact our support team.

• If money laundering or suspicious transactions are detected, Fancy Wing will notify the relevant authorities in accordance with international regulations.
• There are no additional fees for withdrawals on our end; however, your payment provider may apply their own charges.

The following activities are strictly prohibited on the Fancy Wing platform and will result in immediate account closure:

• Operating an account or placing bets on behalf of a minor.
• Betting using cheats, bots, or any automated software.
• Organised group betting aimed at exploiting odds discrepancies.
• Opening multiple accounts to claim bonus or promotional benefits.
• Creating an account under a false identity or placing bets using another person's identity.
• Deliberately exploiting technical glitches or bugs on the platform.
• Attempting hacking, phishing, or any other form of cyberattack.
• Collecting or misusing the personal information of other members.

Fancy wing reserves the right to suspend or permanently close an account under the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If KYC verification fails or false information is found to have been provided.
• An account may be marked as dormant if it remains inactive for an extended period (more than 12 months).
• When a member voluntarily requests self-exclusion or account closure.

Members may request account closure at any time. Once requested, the balance will be verified and settled within 7 business days, provided there are no outstanding dues.

At Fancy Wing, we believe gaming and betting should be a healthy form of entertainment — never a source of financial hardship.

• Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a betting limit to keep your betting budget under control.
• Cooling-Off Period: Set a cooling-off period of 24 hours to 90 days to take a temporary break from betting.
• Self-Exclusion: Use the self-exclusion feature for an extended break.

If you feel that betting is affecting your daily life, visit our Responsible Gaming page or reach out to our support team. We're always ready to help — without judgment.

To learn more, Responsible Gaming page Visit.

Fancy Wing takes the protection of your personal information extremely seriously. All details provided at registration are used solely for the following purposes:

• Account verification and identity confirmation.
• Financial transaction processing and fraud prevention.
• Providing customer support services.
• Sending personalized offers and promotions (you can opt out at any time).
• Meeting legal and regulatory obligations.

Your information is never shared with third parties, except where required by law. For more details, please read our Privacy Policy read.

If you have a complaint regarding a bet outcome or a transaction, please follow the process below:

• Step One: Reach out to our customer support team via live chat or email. Most issues are resolved within 24 hours.
• Step Two: If your issue is not resolved at the first stage, please send a detailed complaint to support@fancywing.ws. You will receive a response within 72 hours.
• Step Three: If you disagree with our decision on any matter, you may file a complaint with the relevant international gaming authority.

When filing a complaint, please include the relevant bet ID, date, and amount.

Fancy Wing reserves the right to modify these terms and conditions at any time. When changes are made:

• For significant changes, members will be notified by email or via the platform at least 7 days in advance.
• Minor changes may take effect without prior notice.
• Continued use of the platform after any changes to the Terms will be considered acceptance of the updated Terms.

If any provision of these terms is found to be legally unenforceable, all remaining provisions shall continue in full force and effect.