Privacy & Data Protection

Fancy Wing Privacy Policy – Our Full Commitment to Protecting Your Data

Your personal data matters to us. This page clearly explains how Fancy Wing collects your information, why we collect it, where it is stored, and how securely it is kept.

Last Updated: January 1, 2026
End-to-End Encryption

Every transaction and piece of data is secured with 256-bit SSL encryption.

Never Sold to Third Parties

Your information is never sold or transferred to any third party.

Secure Data Storage

Your data is stored on internationally certified secure servers.

In Your Control

You have full rights to view, update, or delete your own information.

International Standards

Fancy Wing operates in compliance with GDPR and international data protection standards.

24/7 Privacy Support

Our team is always available to assist with any questions regarding data protection.

Section 01

Introduction & Purpose of This Policy

Fancy Wing takes your privacy very seriously. This Privacy Policy is written to inform you about what data we collect, why we collect it, and how it is used and kept secure. By using the Fancy Wing website or mobile app, you agree to this policy.

We believe that a truly trustworthy gaming platform must go beyond great odds and bonuses — it must take equal responsibility for protecting its members' data. That is why Fancy Wing adheres to international data protection standards.

This policy applies to all of Fancy Wing's digital services – including the website, mobile app, live chat, email communications, and any promotional activities.

In plain terms: Your data is safe with us. We never share your personal information without your consent.

Section 02

What Information We Collect

Fancy Wing collects information in two ways – directly from you, and from how you use the platform.

Data Type What We Collect When It Is Collected
Identity Information Name, date of birth, national ID number At registration
Contact Information Mobile number, email address For Registration & Verification
Financial Information Payment methods, transaction history On deposits & withdrawals
Device Information IP address, browser type, device model On every visit
Usage Data Betting history, gaming patterns, preferences While Using the Platform

We only collect information that is necessary to operate our services. No unnecessary data is collected.

Section 03

Why & How We Use Your Information

Fancy Wing uses your information solely for the purposes outlined below. We do not use any personal data in unauthorised ways.

  • Account Management: To create, verify, and maintain your account.
  • Identity Verification: Age and identity verification as part of the KYC process.
  • Financial Transactions: For deposit, withdrawal, and fraud prevention.
  • Customer Support: To resolve your issues and complaints quickly.
  • Personalised Experience: To provide offers and services tailored to your preferences.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with international and local laws.
  • Platform Development: For analytics to improve service quality.

If you do not wish to receive marketing emails or notifications, you can opt out at any time from your account settings.

Section 04

Cookie Policy & Tracking Technologies

Fancy Wing's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your browser or device.

Essential Cookies: These cookies are strictly necessary for the platform to function properly. Login sessions, security verification, and core features all depend on them. They cannot be disabled.

  • You can disable non-essential cookies from your browser settings.
  • Disabling cookies may cause some features to not work properly.
  • Data collected from third-party analytics cookies (such as Google Analytics) is anonymized.
Section 05

Data Retention Period & Location

Fancy Wing stores your data in secure, internationally certified data centres. All data servers adhere to the highest industry security standards.

Data Type Retention Period
Account InformationFor the duration of account activity + 5 years
Financial Transaction RecordsMinimum 7 years (legal obligation)
Customer Support Chat2 years
Cookie InformationUp to 1 year
Login Log3 months

Once the retention period expires, your data is securely deleted or anonymised. Certain information may be retained longer due to legal obligations.

Section 06

Sharing Information with Third Parties

Fancy Wing never sells your personal data. However, in the limited circumstances below, certain information may be shared with trusted service providers:

  • Payment Processors: bKash, Nagad, bank transfers, etc. – used solely to process transactions.
  • Identity Verification Services: Authorized provider for KYC and age verification.
  • Technology Infrastructure: Cloud server and cybersecurity provider.
  • Legal Authorities: In response to legal orders or government requests.

All third parties we work with are bound by strict data protection agreements and are required to uphold Fancy Wing's privacy standards.

Section 07

Your Data Rights

As a Fancy Wing member, you have the following rights over your personal data. To exercise these rights, please contact our support team.

Right to Access

You may request to view the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restriction

In certain circumstances, you may request that the processing of your data be restricted.

To Exercise Your Rights privacy@fancywing.ws. We typically respond within 30 business days.

Section 08

Protection of Minors' Privacy

Fancy Wing strictly refrains from providing services to anyone under the age of 18. Collecting or processing data from minors is entirely contrary to our policy.

  • Age verification is carried out at registration, and no one under 18 is permitted to create an account.
  • If any minor's data is collected inadvertently, it is deleted as soon as it is identified.
  • If parents suspect their child is using Fancy Wing, please contact us immediately.
Section 09

Technical Security Measures

Fancy Wing uses industry-leading technical measures to protect your data. Security is not just a feature — it is a core part of our responsibility.

  • SSL/TLS Encryption: All communications across the website and app are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Third-party expert teams conduct regular system audits.
  • Automated suspicious activity detection: Unusual logins or transactions are detected immediately.
  • Staff Training: All Fancy Wing staff receive regular data protection training.

If you suspect any security breach, notify our support team immediately. We will take prompt action.

Section 10

Policy Update Process

Fancy Wing may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, updates to applicable laws, or technological improvements.

  • For significant changes, advance notice will be sent to your registered email address.
  • The date of any change will be noted at the top of this page under "Last Updated".
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest Privacy Policy.

Section 11

Privacy Contact

For any questions, concerns, or to exercise your rights under this Privacy Policy, please contact us through any of the following:

Email
privacy@fancywing.ws
Live Chat
Active 24/7
Response Time
Within 30 business days
Related Important Pages

Play it safe – Fancy Wing is always here for you

Your data is fully protected. Register with Fancy Wing and enjoy betting on a platform you can trust.

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